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About the Book
Never Split the Difference by Chris Voss is a powerful guide to negotiation based on the author’s experience as a lead FBI hostage negotiator. This bestselling book reveals psychological insights, tactical empathy, and proven techniques that help you achieve better outcomes in business, relationships, and everyday situations. With real-world stories and step-by-step methods, it transforms the way you communicate, persuade, and resolve conflict.
What You’ll Learn / Why Read
• How to use tactical empathy to influence decisions
• How to handle high-stakes conversations with confidence
• Why “splitting the difference” often leads to poor outcomes
• How to use calibrated questions to guide any discussion
• Tools to build trust, defuse tension, and gain leverage
• Real negotiation strategies used in life-and-death situations
About the Author
Chris Voss is a former FBI lead international hostage negotiator and the founder of The Black Swan Group. With decades of experience in crisis negotiations, he now teaches negotiation to business leaders, entrepreneurs, and professionals worldwide. His work blends psychology, communication, and high-pressure strategy.
Product Details
Author: Chris Voss
Publisher: Random House
Language: English
Format: Paperback
Genre: Negotiation, Business, Psychology, Communication
Pages: Approx. 288
ISBN: 9780062407801
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• 100% authentic editions
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